Shipping policy
Shipping Policy
At Axton Scott, we aim to process and ship all orders as quickly as possible. However, shipping times may vary depending on your location, order volume, and carrier delays.
Processing & Shipping Times
Once your order is placed, please allow time for processing before shipment. Shipping times can vary, and in some cases may take longer than expected due to high demand or external shipping delays.
We always do our best to ensure your order arrives as quickly as possible.
Delays
While we strive for fast and reliable delivery, delays can occasionally occur that are outside of our control, including:
- Carrier delays
- Customs processing (if applicable)
- High order volumes
- Weather or logistical disruptions
Refunds for Shipping Delays
In most cases, we do not offer refunds due to long shipping times.
However, if you believe your order has taken an unusually long time to arrive, you may contact us at:
We will review your request, and if we determine that the delay is excessive, we may issue a refund or resolution at our discretion. Please note this is not guaranteed.
Contact
If you have any questions about your order or shipping status, please reach out to: